Privacy Policy
Last updated: March 15, 2026
1. Introduction
VeroQT ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing VeroQT, you consent to the practices described in this Policy.
2. Information We Collect
We may collect the following categories of personal information:
- Account Information: Name, email address, date of birth, phone number, and billing address provided during account setup.
- Profile Data: Display name, country, city, state, and postal code entered in your member cabinet.
- Payment Information: Payment details are processed by our third-party payment processor. We do not store full card numbers or banking credentials on our servers.
- Usage Data: Log data, IP addresses, browser type, pages visited, and time spent on the platform, collected automatically for security and analytics purposes.
- Communications: Messages or inquiries you send to our support team.
3. How We Use Your Information
We use the information we collect to:
- Provision, maintain, and improve your account and access to our services.
- Deliver forex signals, platform updates, and relevant communications.
- Process subscription payments and manage billing.
- Detect and prevent fraud, abuse, and security incidents.
- Comply with applicable legal obligations.
- Respond to customer support inquiries.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data with:
- Service Providers: Trusted third parties that assist us in operating our platform (e.g., payment processors, hosting providers, email delivery services), bound by confidentiality agreements.
- Legal Requirements: Authorities if required to comply with a law, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
5. Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. These include encrypted connections (HTTPS), hashed password storage, and session security controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Upon account termination, we will delete or anonymise your data within a reasonable timeframe unless retention is required by law.
7. Cookies & Tracking
Our website uses session cookies to maintain authentication state. We do not currently use third-party advertising or tracking cookies. Analytics data may be collected in aggregate form to understand usage patterns and improve the platform.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data ("right to be forgotten").
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at legal@veroqt.io.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Children's Privacy
VeroQT is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately at legal@veroqt.io.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you by email. Continued use of VeroQT after any changes constitutes your acceptance of the updated Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
VeroQT Legal
Email: legal@veroqt.io
Support: support@veroqt.io